Tipping

A client has just alerted me to the fact that when she went to book, the Holistyx Online Scheduler (hosted by Acuity and separate to this website) had the option to give an 18% tip ticked as a default, turning a £50 appointment into a £58 appointment. I want to apologise for this as I had no idea this was the case!

I am only given the option to allow people to tip, or not allow people to tip. The tip options or default is not editable by me. I have emailed them about this, to suggest this is changed.

Tips are NOT expected let alone at such a generous amount.

I have added "Tips are enabled but not expected" to the instructions on how to book at the top of the scheduler and going forward it will be included in the information I email to prospective new clients.